Customer Reviews

We have over 800 Verified 5 star reviews on websites like; CheckaTrade, Trustatrader, Google and Facebook. Click here to read what our customers are saying about us

I cannot recommend Richard highly enough. From the first enquiry to the finished job he was totally professional, so helpful in giving advice and explaining the system and willing to be contacted if I didn’t remember it all! Great job!
Chris, B14 - February 2024
As always Richard arrived at the agreed time and proceeded with the alarm maintenance. It was a 3 year service so all batteries needed to be changed. He noticed we had a previous power cut so system time and date had to be reset. Richard is very thorough and completed the work within the hour. I'm confident we will not have any issues between now and the next service. Thank you
Phil, B90 - February 2024
Really pleased with the service we received from R J Burglar Alarm LTD. Excellent communication from my first enquiry, quote given, and appointment made Arrived on time, explain what he needed to check and job was completely swiftly. No hidden extras from the original quote. I highly recommend this company and will use again
Anne, WV3 - February 2024
I went online and this company was trade rated and when I spoke to Richard he was really helpful he came and checked my old faulty alarm but it was not repairable he gave me a price for a replacement and expertly fitted a new system within two days and I’m very happy with the result . I would happily recommend his company to family and friends. Alan Location: B45 January 2024
Alan, B45 - January 2024
This is the first time we have used this company. We phoned and they came out the next day, very efficient and helpful. The battery needed replacing and the system needed a good service (we hadn’t had one done for a few years). All is working again and we are really pleased with the work done. Richard was very pleasant, professional and helpful. Definitely use again and recommend them if you ever need your alarms checking over. Alex Location: B29 January 2024
Alex, B29 - January 2024
RJ Burglar Alarms have been consistently reliable and professional. We were unfortunate enough to be broken into last year and the alarm panel was ripped off the wall. Richard arrived within a couple of hours and had everything up and running in no time with the minimum amount of fuss. We have used them since for our annual service. I would be happy to recommend them to anyone.
Norman, January 2024
Jack installed 5 CCTV cameras at short notice just before Christmas. He installed everything and explained how everything worked. He went through how the App functioned. I was getting Internet installed at a later date so he Facetimed me out of hours and told me how to set it up so I could view the footage from my phone. This is the second time I've used RJ Burglar Alarms. I would definitely recommend this company to others. They are very helpful and courteous. Their work is a high standard and neat. Thank you Jack. Tom Location: B98 January 2024
Tom, B98 - January 2024
Our first use of this firm, as our previous annual service company has gone out of business. Richard was here on time, having phoned ahead to confirm, and did a thorough job. He replaced a battery, told us the system though not the most modern was still working effectively, and tested everything thoroughly. Tim Location: B14 December 2023
Tim, B14 December 2023
RJ Burglar Alarms have serviced my burglar alarm for a number of years. They are meticulous in their operation from reminding you when your service is due, texting when they are en route for their appointment which is always carried out on time. They are pleasant, workmanship and paperwork are good with the offer of ‘just contact if anything goes wrong’. You couldn’t ask more from a company and I would highly recommend them. Mrs Evans Location: B63 Dec 2023 November 2023
Mrs Evans, B63 - December 2023
I was reminded about my annual service due date, I was given several dates for my convenience to arrange the work, I was texted before arrival to say he was on route, a very polite Richard arrived promptly, carried the work out , then discussed with me if I had any issues and what to do if any issues arise , he thanked me for my custom… I received a very professional, knowledgeable and informative visit… I look forward to the same service, next year, he is never complacent.
I am a very happy customer, thank you R&J Alarms
Lisa, B31 - November 2023
Up there with the most professional 'trades' we work with. Proactive booking service to secure appointment. Promptness. Great communications. Lovely to deal with. Thank you. Sarah Location: CV37 November 2023
Sarah, CV37 - Novermber 2023
The company contacted me in a timely fashion to let me know that the service was due. We were able to quickly find a mutually convenient time / date and the engineer arrived promptly, giving a text up date on the day of the visit. All work was carried out with minimal disruption and the system was demonstrated to be fully working. Cost was as agreed and value for money, as usual the engineer was courteous, the liveried vehicle gave a good impression. I would unhesitatingly recommend R J Alarms to anyone seeking a reliable professional service. James Location: DY3 October 2023
James, DY3 - October 2023
Found RJ Burglar Alarms on Checkatrade after we had a problem with our existing alarm system. Richard carried out a thorough diagnostic of the system, replacing the faulty part before resetting the whole system to full working operation. Excellent, prompt service and will definitely be contacting him in 12 months for an annual service of the system. Would highly recommend to anyone.
Darren, B23 - September 2023
We have had a burglar alarm for 30 yrs, local company sold out, didn't like new people or company so changed to RJ Alarms, 3 years ago. I wish we had found them years ago, a better, more efficient and cheaper service than previously, I cant speak too highly about RJ Alarms and fully recommend them.
Mr Jones, B31 - September 2023
Found this great company when my alarm needed repairing, but since then have asked them back every year to service it. Great advice given, not pushy and don’t make you change something when not required.
Pete, B34 - August 2023


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